I renewed our passports recently and it was so easy and convenient, not to mention super fast. I got our renewal passports already as of this writing!
I decided to book a family / group appointment through www.passport.gov.ph/appointment.
Let me take you through the process.
After reading the terms and conditions, I clicked the Start Group Appointment.
It will take you to another window in which you have to input the number of applicants making an appointment.
Next window will ask you which DFA office or satellite branch you want to go for the renewal.
Choose DFA NCR WEST in SM City Manila if you are around the area since there were only a few applicants when we went there.
Next window takes you to the appointment calendar, choose your date and your time depending on availability on the page.
We chose a Saturday so our passports’ renewal applications are automatically rushed. I think it’s okay since you just have to add Php250.00 as expedite fee on top of the regular Passport Fee of Php950.00. Rush passport applications have a TAT of around 10 working days.
After choosing your appointment date and time, you will now fill up the necessary information.
You input another applicant’s information by clicking the Add Applicant Button.
After encoding 2nd Applicant’s information, you will be asked to encode the group contact information.
Once this is done, you will have to review all the information of all the applicants and the appointment date and time. After checking, you will have to click a confirmation button to emphasize your consent to the application.
An email instruction for payment will be sent.
Once payment has been made, another email will be sent to confirm your appointment. This will contain a checklist, electronic receipt, appointment confirmation and appointment form.
Print all pages needed and sign the appointment form that has your information / details on it.
Bring these on your chosen appointment date together with your passport and photocopy of the info page. For minor applicants, best to bring a copy of the marriage contract of the parents and a copy of the birth certificate of the minor, plus a photocopy of the parent’s valid ID.
After preparing all the above mentioned documents, all you have to do is wait for your appointment date.
Go to the selected site office at least 30 minutes before your actual appointment. As for us, we got in 30 minutes prior to our appointment time since there were no more applicants on that time slot.
Cellphones were asked to be turned off just as you enter the site office. No pictures are allowed.
Your appointment schedule is verified before being allowed to enter the main office.
Applicants are seated while you wait for your turn to have your documents checked and collated. If you will have your passport delivered via their courier, your passport will be perforated right there and then. But if you opt to pick it up, your passport will be perforated when you claim your new passport. I opted to pick up our passports instead of shelling out Php150.00 each passport. (Yes! Even if you are together and your passport will be delivered at the same address, fee is separate.)
After, you will now go into another room and wait for your turn to have your picture taken. Better to remove your earrings and your necklace while you’re in line. This will be a lot longer than the first step since the information on the actual passport needs to be checked one by one by the applicant. They will also get your fingerprints and have you sign once everything is in order.
The officer will then give you back your electronic receipt stamped with the availability date of passport and attach a piece of paper which states the guidelines on how to pick your passport up.
In just an hour, we are out of the DFA!
A day after the supposed pick up date of our passports, I tried calling the landline on the piece of paper. No one was answering so I decided to send a text message to the mobile number indicated, someone replied and asked for the details of the passport application. I replied and waited for their confirmation that the passports are in fact ready and available for pick up.
When I went to the DFA site office again, the ladyguard asked for my electronic receipt, stapled it and instructed me to leave it at Window # 1. There was a little rectangular tray to leave the receipts with and another officer gets it every few minutes to look for your passport. The officer at the window calls you by your name and asks you to review the details of your new passport. After reviewing, you are good to go with your brand new Philippine Passport with 10 year validity. For minor applicants though, it still is 5 year validity period.
I must say this process is impressive as it only took me a few minutes to be finished. Parking in SM City Manila was way more inconvenient as I went there during the 2nd to the last day of Business Permit Application and Real Property Tax Payments.
Overall though, I give the Department of Foreign Affairs two thumbs up for the fast and easy processing of Passport Renewal.
Time to plan our 2020 travels, as in NOW. ✈️✈️✈️
Thank you for taking your time to read. Be informed. Be smart. That’s the way to go!